Refund and Returns Policy

Last Updated: 20 October 2026

At Femiss Fashion, we want you to be happy with your purchase. If you need to return an item, please read our policy below.

1. Returns & Cancellations

st online purchases, you For mohave 14 days from receiving your order to notify us that you wish to cancel. You then have a further 14 days to return the item.

Items should be returned in their original condition, with tags and packaging where possible. You may inspect clothing as you would in a shop.

2. Faulty or Incorrect Items

If your item arrives faulty, damaged or incorrect, please contact us with your order details. We will arrange an appropriate solution in accordance with your statutory rights.

Refunds

Once your return is received and assessed, we will notify you of the outcome. Approved refunds will be processed within the timeframe required by law, usually to your original payment method.

Original delivery charges will be refunded where required by law. Return postage costs may be your responsibility for change-of-mind returns, where legally permitted and disclosed before purchase.

4. How to Return an Item

Please contact us before returning your order to receive return instructions.

Email: femissukfashion@outlook.com

Please include your order number and the reason for your return.

5. Return Labels & Statutory Rights

Where a product includes a return or guarantee label, please retain the label and original packaging where possible.

Any label conditions apply only where permitted by law and do not affect your statutory rights, including your rights regarding cancellations, faulty goods or items not as described.

6. Contact Us

For questions about returns or refunds, please Contact Femiss Fashion using the customer service email provided above.